Customer Service Associate (Male) –(Top Pharmaceutical Manufacturing Co. in India)-(Exp: Fresher To 2.0 yrs)-(CTC: 2.0 LPA To 3.0 LPA) @Ludhiana (Punjab)

Position: Customer Service Associate

No of Positions: 05 To 06 Vacancies

Gender: Male

Education: Any Graduate

Experience: Fresher  To 2.0 yrs exp

CTC: 2.0 LPA To 3.0 LPA

Joining: Immediate

Job Location: Tibba Village, Ludhiana (Punjab)

Responsibilities –

Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel.

      Contact potential or existing customers to inform them about a product or service using scripts.

      Answer questions about products or the company

      Ask questions to understand customer requirements and close sales

      Direct prospects to the field sales team when needed

      Enter and update customer information in the database

      Take and process orders in an accurate manner

      Handle grievances to preserve the company’s reputation

      Keep records of calls and sales and note useful information